Aurum achieves esteemed Investors in People award

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Retail group gains Silver Level after staff training revamp.

Aurum Holdings has been awarded the Silver Level Recognition from Investors in People after a revamp of its staff training policies.

The retail group, which trades in the UK as Mappin & Webb, Watches of Switzerland and Goldsmiths, has introduced a number of staff training initiatives over the past 12 months, which have included improving staff engagement and customer experience.

Aurum was assessed by Investors in People and achieved a score of 110 out of 120, surpassing the required score of 70 to achieve Silver Level Recognition. During the month-long assessment, Investors in People interviewed Aurum staff and visited stores.

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The retail group has been working with Investors in People for the past five years to attain Silver Recognition.

Aurum chief executive Justin Stead said: “This is a fantastic achievement for everyone who works for Aurum Holdings and in all our stores nationwide. Our staff are very important to us so naturally we are passionate about maintaining a good working environment and encouraging our staff to learn and grow with us. To have achieved such a high standard as a Silver Level Recognition in such a short time is credit to them and something we are incredibly proud of.”

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