Features articles


FEATURE: How to manage staff squabbles

FEATURE: How to manage staff squabbles

Your staff are ultimately what will determine the success of your business and getting the knots out of a tense workforce is key to retaining and maintaining a strong team. We get some advice from HR professional, Matthew Davies, on ensuring its smooth sailing among your staff from the bottom all the way to the

F Hinds 11

F. Hinds valued Captain Jack Sparrow’s jewellery at £225,000

Ahead of the new film release, Jack Sparrow’s complete jewellery collection from Pirates of Caribbean, has been valued by F. Hinds. The whole collection totals £224,615 with rings alone worth £19,000. The pirate’s stolen crown is the most valuable of his plunder at an estimated £200,000. Other highlights from the collection include the pirate piece


FEATURE: Allum & Sidaway shines in Salisbury with lavish flagship

In this life you often have to be brave and seize opportunities when they arise in order to move forwards and thrive. That’s exactly what Allum & Sidaway did when the perfect building became available opposite the Salisbury store. Here, professional jeweller sat down with managing director, Jason Allum, and design director, Ivonna Poplanska, to


SPECIAL REPORT: Belfast jewellers confident about business despite Brexit concerns

  As Professional Jeweller represents the UK jewellery industry, we thought it was about time we visited a city outside of England. Editor Stacey Hailes hops on a plane to meet independent jewellers in Belfast to discover how business is performing in Northern Ireland’s capital. Thanks to Storm Doris, Professional Jeweller arrived in Belfast after

Forevermark helps ambassadors to find an aspect of the brand that resonates with them so their passion can be translated into sales

Brands and retailers reveal training secrets to make staff shine

Regardless of how fine, fashionable or desirable a business’ jewellery is, if consumers are not provided with flawless information or do not receive premier service, the business will fall short of its full potential. This is a widely accepted notion in the jewellery sector and as such most retailers have steps in place to ensure


FEATURE: A masterclass in networking to bolster business

Networking is a vital tool in solving problems and growing companies in the jewellery sector, but it is often easier said than done. Professional jeweller speaks to industry experts to learn how you can come away from your next event brimming with ideas, solutions and new contacts to help bolster your business. The jewellery industry


FEATURE: Alex Monroe celebrates 30 years in business

Like all budding graduates, Alex Monroe was ready to change the world when he finished studying and launched his very first jewellery collection. 30 years later the British designer is doing exactly what he set out to do and his business has blossomed from one man’s dream to a globally recognised brand. Here, he discusses

new shopfront

FEATURE: How an independent retailer turned business around

When Taylor & Whitlock suffered a dramatic drop in footfall in 2005, founder Mike Taylor decided to take a step back and reflect on what had happened. Fast forward to 2017, the store has undergone a name change, rebrand and shift in concept and now the business is buzzing once again. Editor Stacey Hailes heads


OPINON: Meeting international demand for British jewellery

International sales of luxury British brands and jewellery have been soaring as the pound falls. Georges Berzgal, vice president Europe, Pitney Bowes Ecommerce Group explores the emerging opportunities for high-end retailers. British luxury brands have long been sought after, but the market for high-end apparel, accessories and jewellery from the UK has grown amidst the