Lime Blue store closures raise customer concerns

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Edinburgh and Reigate stores shut following closure of Glasgow store.

Jewellery and watch retailer Lime Blue, which operates stores in Scotland and England, is reported to have closed its three branches without notice leaving customers struggling to contact the business.

According to Edinburgh News, the city’s George Street store closed without warning early last week, in a move that follows the shuttering of Lime Blue’s store in Silverburn, Glasgow, which has since been filled by retailer Chisholm Hunter. It is also reported that Lime Blue’s shops in the towns of Reigate and Farnham have closed their doors.

Having contacted John McIntyre Limited, the former company name of Lime Blue Diamonds Limited, Professional Jeweller was told that no comment was currently available regarding Lime Blue’s operations. A spokesperson for the company would not confirm whether all three of Lime Blue’s current stores were permanently closed but said a statement could be issue in due course.

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According to posts on the retailer’s Facebook page, a number of customers with orders placed at Lime Blue in Edinburgh and Reigate have found themselves unable to collect or follow up on the whereabouts of their orders, some of which include wedding bands 

A customer announcement on the Lime Blue site, posted on January 21 2014, reads: "All customers should expect to receive a phone call regarding their outstanding orders over the course of the next few days. This will take some time, however urgent inquiries can be made to 0141 227 3620."

According to Companies House, Lime Blue Diamonds Limited is overdue in sending in its accounts, with reports outstanding from December 31 2013.

Alongside fine diamond jewellery, Lime Blue also sells collections from silver brands including Hot Diamonds, Unique and Endless Jewelry, as well as watches by Bulova, Michael Kors, Citizen and Dreyfuss.

In late September 2012 the George Street store was targeted in a £27,000 diamond ring robbery.
 

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