Retail articles


Google guru to reveal store of the future at Inhorgenta

Google guru to reveal store of the future at Inhorgenta

A lecture about the store of the future will be delivered at Inhorgenta in February by Google’s creative evangelist, Jeremy Abbet. The lecture, entitled, The store of the future—concepts and ideas, will complement jewellery company Renésim’s lecture on how e-commerce and store-based specialist trade harmonise with each other. The trade show, this year characterised by


H Samuel and Ernest Jones rocked by downturn in seasonal sales

Signet Jewelers has reported unfavourable sales results for the festive trading period. In a report on the company’s seasonal sales for the nine weeks ended December 31, 2016, Signet reported a 19.8% drop in total sales across the UK jewellery division, which encompasses Ernest Jones and H. Samuel. Signet attributes this steep decline to unfavourable foreign


Nottingham independents depart city centre as retail pressures bite

Three independent Nottingham jewellery retailers have closed in recent weeks, partly due to retail pressures. Stuart Thexton Jewellery, R.O.K Jewellery and Hallam Jewellery have all departed the city centre, Professional Jeweller learned during a visit to meet Nottingham jewellers last week. R.O.K Jewellery, which holds other stores in the area, predominately offered fashion lines and


John Lewis steps up personalisation strategy with new partnership

John Lewis is extending its customer personalisation services on its website by partnering with marketing platform Monetate. The partnership will allow the department store chain to tap into the range of data available to personalise experiences, including geolocation, website interaction and previous purchase behaviour. The aim is to engage more effectively with its customer base

London Underground Staff Hold A 24 Hour Strike Over Roster Changes

Tube strike plights London jewellery retailers as footfall nosedives

Jewellery retailers in London city centre suffered an estimated 10% tumble in footfall yesterday as a result of London Underground industrial action. Key shopping locations including Oxford Street, Regent Street, Bond Street and Westfield’s two malls in Stratford and White City suffered as tube staff walked out at 6pm on Sunday in a row over

Willie Hamilton Speakers Corner

CMJ retailers reveal mixed December sales and Pandora as most successful brand

The Company of Master Jewellers (CMJ) has reported positive Christmas jewellery sales among its 163 retail members, with 64% of those surveyed stating that sales were the same or better in December 2016 compared to the same month of the previous year. All CMJ members were invited to take part in the annual survey, which


Arctic Circle Diamonds secures JewelStreet as an online stockist

Award-winning ethical jewellery brand Arctic Circle Diamonds has launched a boutique store on luxury jewellery marketplace Jewelstreet. The Arctic Circle brand, which is owned and made by Birmingham-based manufacturer Hockley Mint, offers elegant bridal jewellery adorned with ethically sourced, traceable Canadian diamonds in Fairtrade gold. The JewelStreet store will sell selected items from the brand’s