Retail articles


Editor’s View: “Online does not have to kill the bricks and mortar star”

Editor’s View: “Online does not have to kill the bricks and mortar star”

They say video killed the radio star, but that’s not really true anymore, is it? Yes, when video first came out it caused a disruptive ripple to run throughout the radio industry. Some channels lost listeners, while others didn’t even survive long after, but those who embraced new innovations and inventions in the media arts

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GUEST COLUMN: How jewellers can prepare for the digital tax switch

Think back to 2008 — the Olympics were in Beijing, Barack Obama was elected president of the United States and the UK began its digital TV switchover. This switch saw the UK’s terrestrial television converted to digital while analogue channels, broadcast from thousands of transmitter sites, were turned off. First announced in 2005 and finally

Men's promise

Will male promise rings dominate the market next year?

Online jewellery retailer Jewlr has witnesses a surge in couples buying men’s promise rings. The e-tailer says that as more women are taking the lead in relationships, they are buying their partners promise rings in record numbers, with Jewlr reporting a 210% increase year on year. In the the UK specifically, men’s promises ring sales

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OPINION: Jewellery retail industry bamboozled by Brexit

Cybertill chief executive officer, Ian Tomlinson, believes that it is essential for retailers to be aware of the backlash of Brexit to help guide them through the lull in consumer spending and fears of looming financial ‘turmoil’. Here he explains why… Brexit’s effects and immediate aftermath that sent shockwaves through the global economy has now

High Street Figures Released After Christmas Sales

Debenhams senior director departs after 23 years as department undergoes reshuffle

Debenhams has announced that its group trading director Suzanne Harlow will step down after 23 years at the company. The retailer said Harlow intends to explore new opportunities elsewhere and will leave the business on October 20. Her departure comes as new boss Sergio Bucher, former Amazon fashion chief, seeks to turn around the department store. The

Guest column

GUEST COLUMN: How QVC creates a ‘work happy’ culture

Guest column by Sarah Hansford, buyer – fashion jewellery, QVC UK. QVC is unlike any other retailer, both in the way it operates – a department store combining digital retailing, live TV reaching 27 million UK homes, and a buzzing social media hub to create the most engaging shopping experience – and in its culture,

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OPINION: Why Willie Hamilton should get a hero’s send-off

A column by Professional Jeweller and WatchPro managing director, Rob Corder. Calls first started coming into Professional Jeweller and WatchPro two weeks ago about trouble at The Company Master Jewellers and its chief executive of the past decade, Willie Hamilton. These types of rumours are commonplace ahead of the summer buying meeting, which takes place

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OPINION: Millennials and the retail make-over

Technology and millennials have made a sizeable impact on the retail industry to date, however, technology expert Ian Tomlinson believes the coming years will see the age group revamp the retail trade. They have been using technology since their teens and have been privy to (and sometimes responsible for) the very latest digital advances in


Editor’s View: “Discover your USP and make sure your team know how to communicate it”

If someone asked you today – ‘What’s your company’s USP?’ – would you know the answer? Furthermore, would your staff know the answer? This is a question I often ask retailers and suppliers when I meet them. What makes your business different? What sets your company apart? What is your unique selling point? It’s important