Retail articles


Editor’s View: The only way is ethics

Editor’s View: The only way is ethics

Yesterday I attended the Fair Luxury conference at the Birmingham Assay Office and I had a fantastic time. Not only were the talks great and delivered by interesting figures, but the conversations taking place during the coffee breaks between people in our industry who are passionate about making it the best it can be were


Editor’s View: “Give consumers a reason to shop in store rather than make instant online purchases”

A recent conversation with the chief executive officer of CARAT* London, Scott Thompson, got me thinking, can the jewellery industry move as fast as fashion? Obviously, this question relates more to fashion jewellery, because fine pieces hold a much more timeless appeal, but as an industry, are we keeping up with the world around us?


OPINION: Can jewellers find a home on marketplaces?

Experienced multichannel retailer and editor-in-chief of InternetRetailing, Ian Jindal, reviews whether jewellery businesses can find a home on online market places. The global jewellery market is estimated to reach $257 billion (£205bn) in 2017, due to the exploding success of online jewellery sales. Despite previous scepticism from jewellery retailers that customers would want to see


Editor’s View: “Consumers come back to where they have had a great experience”

A theme that will keep coming up throughout the February issue of Professional Jeweller is storytelling. Both the art of telling a story and the responsibility. The best stories stay with us for a long time. I’m sure all of us know two or three like the back of our hands. It’s usually the ones


Editor’s View: A new year for the jewellery industry to shine

The last year felt like an absolute marathon. It got off to a positive start, then in the middle people started to flag with the results of the EU Referendum lingering over the country, then at the end many found the extra energy they needed to power through and end the year on a high.

Claire Adler photographed by Dan Stevens. Dec 2015 at Star Diamond Dover Street London.  Hair and Make up Ginni Bogado, Rings Star Diamond, Catherine Prevost.

GUEST COLUMN: Claire Adler on the power of language

Guest column by luxury communications consultant, Claire Adler. Over the last decade, as a contributor on jewellery and diamonds to the Financial Times and other publications, I’ve received my fair share of press releases. Recently, I was on stage in conversation with Vanity Fair contributing editor and Hollywood stylist Elizabeth Saltzman. I mentioned that some


Editor’s view: The countdown to Christmas begins with Black Friday

Remember, remember the 5th of November. Once upon a time this would be the first thing that popped into people’s minds when you mentioned November in the UK. It’s a tradition other countries struggle to grasp, but one that we’ve embraced and turned into a magical night of bonfires, fireworks, fairground rides, sparklers and celebrations.


Editor’s view: “Switching off could be the most productive thing you do”

When was the last time you truly switched off from work? I mean properly switched off. This includes turning off your work emails, stepping outside your business and mentally, if not physically, taking a holiday. If you are anything like me I expect it was further back than you think. It is no secret that


Editor’s view: “We view the Hot 100 as this year’s flag bearers for the entire industry”

It is hard to believe that the Hot 100 has been and gone again and I hope you will agree that it was another fantastic evening, with over 350 industry professionals gathering at the Kensington Roof Gardens to cheer on friends and colleagues.  Compiling the Hot 100 is both the easiest and the hardest of tasks

Professional Jeweller Hot 100 2015
Event on 08.09.15
Photography by Danny Fitzpatrick /
Contact / 07779 606901

Editor’s View: “Let’s not be an industry that’s quick to judge and slow to encourage”

When was the last time someone encouraged you or you encouraged someone else? I was quite disappointed by the lack of encouragement I was hearing at a recent trade event. My ears were burning as I heard moaning, grumbling and negative comments — some of which I knew not even to be true. Don’t get