Professional Jeweller is delighted to announce the finalists in the Multiple Luxury Jewellery Retailer of the Year (5 stores or more) category of the 2017 Professional Jeweller Awards.
Retailers in this category must be destination jewellery boutique businesses with more than five stores that excel in sales of fine jewellery priced at over £1,000.
The finalists in the Professional Jeweller Awards Multiple Luxury Jewellery Retailer of the Year category are:
With a policy of ‘excellence in every quarter’, Berry’s Jewellers has dominated the luxury jewellery market in the North of England with its eight store business empire. Built on outstanding relationships with old family money and the success of local entrepreneurs, it’s no small wonder why brands come knocking on the jeweller’s door, longing to be stocked in its triumphant stores. Even fellow retailers have the upmost respect for this family jeweller, which has a heritage dating back to 1897.
Last year Boodles opened its newly extend – and highly anticipated – flagship store on New Bond Street and the impact this has had on the business cannot be underestimated. It has allowed the company to create a luxurious and welcoming environment that is reflective of the quality customer service that it promises, while also increasing its brand presence at the heart of the city.
Expanding from a small jewellery store in Glasgow, today Chisholm Hunter boasts of 24 luxury stores across the UK. Over the last 12 months the company has invested £19 million on refurbishing various boutiques and it even opened a three storey flagship store on Princes Street in Edinburgh — something the company describes as its “most profound” venture yet. Now in its 160th anniversary year, the business is looking for further growth and focusing on improving its communications internally.
David M Robinson
Founder David Robinson has always thought of himself as a goldsmith first and a retailer second, and this is something which is reflected inside his six highly successful showrooms in prime UK locations. Customers today travel many miles to have bespoke pieces commissioned and placed inside the company’s infamous ‘yellow boxes’. In store David M Robinson houses an extensive and exclusive range.
Mappin & Webb
Aurum Holding’s luxury jewellery brand, Mappin & Webb, relaunched last year following a £3 million investment into its stores, marketing campaigns, and product ranges. As the brand aims to become the ‘Tiffany & Co of the UK’, it has improved its overall brand offering, focused more on the bespoke side of the business, and has created a striking store environment which resembles a charming stately residence.
Understanding the importance of online, ROX has been working with experts to make the consumer shopping experience just as luxurious on screen and in store — no small task considering the lavish nature of its six-strong boutiques. With a mission to make the customer experience ‘thrilling’, ROX founders Kyron Keogh and Grant Mitchell pull out all the stops to make sure every visit to the store is one to remember — making sure consumers will always come back for more.