Tag Archives: Retail

Online retailers bask in strong growth in June but firms warned of ‘slowdown’

Online retailers bask in strong growth in June but firms warned of ‘slowdown’

Online retail sales in the UK grew strongly once again in June as hot weather spurred near 17% year-on-year growth, but experts have warned of a potential ‘slowdown’ in coming weeks. According to the latest IMRG Capgemini e-Retail Sales Index, both multichannel and online-only retailers performed well, reporting 15% and 19% increases, respectively. Bhavesh Unadkat,

GUEST COLUMN: Why the industry should not be afraid of innovation

Industry column by Amber Saunder, sales and marketing manager, Insignety Innovation and technology surround us in our daily lives; we often rely on it without question and readily embrace it. Can the same be said for the jewellery industry? With brands such as Topshop, Nike and Lego recognising the need to incorporate innovation to attract

New website and customer referrals drive sales for Baroque Bespoke Jewellery

Baroque Bespoke Jewellery has gone from strength-to-strength in the last 12 months, with year-on-year sales increasing by over 10%. The Brighton-based jeweller attributes its recent success to the power of word-of-mouth and referrals from customers, alongside the addition of a new website with improved images. Since launching the site last year, online customer enquiries have

Retailers battle £7 billion ‘phantom economy’ as shopper returns continue to rise

UK retailers are losing out on potential revenue as online and in-store return see sharp uptick, new data has revealed. New research from Barclaycard, which processes nearly half of the nation’s credit and debit card transactions, reveals that 26% of retailers have seen a rise in returns in-store and online over the last two years,

Majority of retailers plan to invest in ‘transformative technologies’

Over half of UK-based retailers have plans to ramp up their service by introducing ‘transformative technology’ within the next 12 months, an industry report has revealed. The digital marketing challenger agency, QueryClick, has today released The CMO Performance Report 2018, which has found a significant number of retailers plan to invest in technology including machine

Almost 250 retail staff are victims of violent assaults every single day, report reveals

An uptick in the amount of abuse retail staff are facing could damage business and take a toll on employees, an industry report has revealed. OnBuy.com, a UK-based online retail marketplace, has published its annual Independent Retail Report and revealed that in 2017 there were 1,433 incidents of assaults and threats per 1,000 wholesale and

TOP FIVE: Tips from brands and retailers on training shop floor staff

Staff training is absolutely vital, especially today when stores have to give consumers a reason to shop in store rather than online. Here, leading brands and retailers reveal their top training advice… MIX IT UP When training staff of a variety of ages, skill levels and learning styles, it’s important to make sure you are

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