Tag Archives: Retail

xupes website screenshot

Pre-owned jewellery internet retailer secures £3m investment

Pre-owned jewellery internet retailer secures £3m investment

A pre-owned jewellery and luxury goods ecommerce business has secured £3 million in growth capital from Downing LLP. Xupes hopes the investment will allow it to improve its IT infrastructure, hire staff and increase and diversify its product range. The firm was established in 2009 and initially specialised in the resale of high-end watches, art

Unions Accuse Harrods Of Keeping 75% Of Restaurant Staffs' Tips

London crowned as capital of the world for luxury retailers

London has been placed as the number one city for luxury retail in a new report as it reinforces its position as a global leader in high-end jewellery retail. New data shows more luxury stores opened in London than in any other city last year – a total of 41 new openings –compared to Paris’

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THE BIG INTERVIEW: Meet the new man running Pandora UK

With a background in retail and passion for learning and development, Brien Winther has joined Pandora as the jewellery giant’s new managing director for the UK. Here, he sets out his plans for the first 12 months, and gives an insight into his management style… When Brien Winther first started working for Pandora, he was

DARTFORD, ENGLAND - SEPTEMBER 02:  Shoppers walk on the High Street on September 2, 2013 in Dartford, England. High Street campaigner Mary Portas is today facing questions from Members of Parliament on the communities and local government select committee. The traditional high street is under increasing pressure due to the recession and the rise of on-line shopping.  (Photo by Peter Macdiarmid/Getty Images)

Consumers complain more about retail than energy and transport

The retail sector was responsible for more complaints than any other industry in 2016, new data has revealed. The annual Consumer Action Monitor, a comprehensive multi-sector survey conducted by Ombudsman Services, reveals that retailers were on the receiving end of 24% of the 55 million complaints made last year. This resulted in a loss of

Peter Boyle, chief executive officer, Argento Contemporary Jewellery

INTERVIEW: Peter Boyle discusses his Argento ambitions

Jewellery retailer Argento has gone from strength to strength since starting out as a single 100 square foot unit in Belfast. Joe Peskett caught up with chief executive officer Peter Boyle to discover how a major store redesign, brand buying strategy and ecommerce site has presented the company with an opportunity to dominate the multibrand

NEW YORK, NY - SEPTEMBER 12: Alexandra Shulman celebrates www.Vogue-Century.com with Genesis Publications, Alexandra Shulman of British Vogue, and The GREAT Britain Campaign at the British Residence on September 12, 2016 in New York City. (Photo by Dave Kotinsky/Getty Images)

Vogue editor-in-chief addresses bricks and clicks debate

UK Vogue editor-in-chief Alexandra Shulman has weighed in on the bricks and clicks debate, stating that she believes independent retailers have unique opportunities to thrive on the high street. Speaking at fashion trade show Pure London, the much-loved fashion icon said whilst consumers are always looking for something new, she is a firm believer that


Editor’s View: “Consumers come back to where they have had a great experience”

A theme that will keep coming up throughout the February issue of Professional Jeweller is storytelling. Both the art of telling a story and the responsibility. The best stories stay with us for a long time. I’m sure all of us know two or three like the back of our hands. It’s usually the ones


January retail footfall improves on Christmas shopping period

UK retail footfall has shown signs of recovery after bouncing back in January. Non-food footfall fell by 1.4% compared to January last year, a significant improvement from its fall of 9.3% in December 2016, according the Retail Traffic Index (RTI), published by Ipsos Retail Performance. Store footfall was 1.2% higher in the first week of

Pursuit online shopping

Jewellery retailers are overlooking click-and-collect, software firm claims

Jewellery sales and stock systems specialist Pursuit believes retailers may be overlooking the potential of online click-and-collect transactions for boosting footfall. The software house is keen to point out what it says is the value of technology that streams online sales details into the shop’s central EPoS and stock control records. Where the process is