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TOP TIPS: Jo Henderson of JHJ Consultancy on training staff in the jewellery industry

TOP TIPS: Jo Henderson of JHJ Consultancy on training staff in the jewellery industry

Jo Henderson, founder of JHJ Consultancy, talks to Professional Jeweller about common problems jewellery retailers are facing when it comes to staff training, and shares advice on how to combat there. What are some of the questions you think retailers should be asking themselves about their staff and their capabilities? If we are talking about


Global consumer demand for diamond jewellery reaches record high

Global consumer demand for diamond jewellery hit a new all-time high in 2017, climbing to $82 billion (£61bn). According to industry insight data published by the De Beers Group, this is a 2% increase on the previous year. For the fourth consecutive year the US was the main driver of growth, where positive macroeconomics and

Tough to judge if Windsor’s busiest day will bring sales boom, says local jeweller

Windsor-based Anthony Paul Jewellery is gearing up to toast the royal couple in store, but does not expect the town’s busiest ever day to impact sales. While hundreds of thousands are expected to descend on the small historic town to be part of the big day, Anthony Paul Jewellery says they are there for one

THE BIG INTERVIEW: Fraser Hart’s retail director discusses a new era for the company

Before the busy Christmas trading period, Fraser Hart completely overhauled its Brent Cross store, which now represents a fresh new concept for the company. Placing diamonds in the spotlight, and making sure its jewellery offering complements the high-end watch brands, Fraser Hart has used the Brent Cross boutique as a test to see what changes

Inventory investment and controlled discounting drives profit growth for H&T retail division

The H&T Group has reported another positive year with gross profit increasing by 11.7% from £57.1m to £63.8m. H&T states the 12 months ending December 31 2017 has been a milestone year, with the Group posting revenue growth from most of its core services. Overall, the Group delivered profit before tax of £14.1m (2016: £9.7m) as

Natalie Perry Jewellery enters luxury online retail sector

Ethical jewellery designer Natalie Perry has partnered with La Maison Couture to enter the luxury online retail sector. The e-commerce boutique will noow stock 12 pieces from the Natalie Perry’s fairtrade gold Floral Fragments collection, which includes the designer’s signature filigree ear jackets, earrings, layering necklaces, bracelets and rings. Designer, Natalie Perry, says of the