Retail giants and national brands will gather together in London next month to discuss the future of retail.

Taking place March 13-14 at the Old Truman Brewery, the Millennial 20/20 Europe Summit will help retailers gain a better understanding of the future of retail, marketing and commerce.

Directors from retail giants such as John Lewis, House of Fraser, Harrods and Net-a-Porter, who will join over 200 world-class speakers on three stages across 12 conference tracks.


In a world where digital interactions, convenience, and personalised experience has become the norm, the consumer has never been more empowered. Consumer patterns and behaviours have shifted at such a rapid pace that brands and retailers cannot afford to stand still.

Millennial 20/20 offers the ultimate opportunity for businesses to obtain invaluable insights into the current consumer landscape, enabling them to better adapt and scale in the current retail landscape.

Millennial 20/20 will look closely at innovation, technology, and creativity as the core disruption drivers for modern businesses.

This unique, highly-curated exhibition will allow attendees to immerse themselves in the future of retail, marketing and commerce, and to experience the latest technologies and solutions that will change the way they engage with customers.

With 12 dedicated industry tracks including Future Retail, Ecommerce, Marketing & Advertising, Breaking China, Food & Beverage, Payment & Finance and more, Millennial 20/20 aims to equip visitors with a comprehensive commerce tool kit, presenting the latest campaigns and innovations in marketing, advertising, retail, payments, e-commerce, social media, video, data, AI, VR & AR, voice, and robotics.

Founded by entrepreneurs Rupa Ganatra and Simon Berger, Millennial 20/20 provides access to world-class business leaders.

Rupa Ganatra comments: “The retail and marketing has never moved at a faster pace than 2017 and this will continue to be the case in 2018. Whether brands and retailers are looking at new ways of customer engagement to today’s applications of AI within the different areas of their business and new ways to scale personalisation in 2018 to the way technologies are enhancing the in-store experiences they offer – 2018 is going to be another year of fast-paced evolution for all of us. We continue to evolve the Millennial 20/20 experience and programme year-on-year to cover the freshest thinking, the most immersive showcases, cutting-edge stories, practical insights and real-time case studies of how the industry is evolving to meet the needs of our ever-changing consumers across retail, marketing and commerce.”

Over the two-day period, the Summit will showcase creative ideas and experiential content hubs from some of the world’s most innovative brands, offering all participants unparalleled networking opportunities.

Simon Berger adds: “We’ve seen such a monumental shift in consumer spending habits in the last few years, and increasingly the consumer is dictating how the market operates. It has never been more important for any consumer related company, brand or retailer to understand their motivations in order to adapt and  react.”

Millennial 20/20 will be held at The Old Truman Brewery – East London’s revolutionary arts and media quarter.