The Company of Master Jewellers (CMJ) has announced the full line up for the 2015 UK Jewellery conference, hosted once again by the BBC TV’s Bill Turnbull.
The schedule of inspirational business talks includes a wide range of subjects that can impact on the jewellery and watch retail industry. These include customer service, sustainable and ethical best business principles and the psychology of buying.
CMJ chief executive Willie Hamilton says: “This conference is the only one of its kind – giving our members and approved suppliers the chance to listen, learn and contribute within the framework of a conference that is sharply focused on the world of jewellery and watches. The kind of insights that will be made over these two days can be rewarding and may even change the way you look at your business. It can be a game-changer.”
The CMJ’s keynote speaker at the event, which is being held at the East Midlands Conference Centre in Nottingham from October 6, is business guru and peer Lord Digby Jones, who will be sharing his business stories and advice to the audience of CMJ member retailers and CMJ approved jewellery and watch suppliers.
Liz Earle MBE also joins the line up on the first day of the conference and is best known for her passion for botanical beauty, natural health and wellbeing, as well as for environmental and sustainable sourcing. She will be talking about her business experiences including her latest venture, Liz Earle Fair & Fine Jewellery (certified Fairtrade).
Diana Verde Nieto, the founder and CEO of Positive Luxury will also be taking to the stage to speak about the growing importance of the ethically aware luxury consumer.
And returning to the conference are popular speakers Professor Damian Hughes who will talk about effective listening and Andrew McMillan, who will again be talking about the importance of customer service and how to deal with customer complaints in a positive way.
Jonathan Bradshaw will be talking about the psychology behind our ability to connect, interact and communicate with others; Sky News technology feature writer Christer Holloman will be explaining the importance of social media and digital trends and chief assay master and CEO of Assay Office Birmingham, Stella Layton, will be giving results on the latest precious metal market trends.
The conference, which is open to all CMJ retail members and approved suppliers, will run over two days and will include a series of networking meetings on the second day, giving retailers and suppliers the chance to share experiences and opinions on industry trends and best practice.
Full details on all the speakers and on how to buy tickets for the event can be viewed on the CMJ website.