Inverness is a Goodman Bros company, creator of the world famous Inverness Ear Piercing System.
Here brand and training manager Rebecca Thorn discusses what’s been keeping her busy during lockdown and what keeps jewellers coming back to the Inverness system after decades at the top of the industry.
How many years have you worked in the jewellery sector and how did you get into the industry?
I first started working with the jewellery sector over 12 years ago, originally qualifying as a beauty therapist. I then joined the Inverness Ear Piercing brand.
What’s the first thing you do when you get into work in the morning?
Normally my day starts with a journey in the car, making sure I have a cup of tea and Radio 1 to listen to. It gives me enough time to sit and catch up on emails before heading to my appointments.
What’s your most memorable moment in the industry to date?
Running my first Inverness training session. I must admit that nerves did kick in, but once I started to talk about Inverness and share my knowledge, and listen to others speak about their experiences of ear piercing, the nerves soon disappeared.
What’s the most difficult part of your job?
People can be apprehensive about piercing but once they are trained and see how safe, comprehensive and easy the Inverness system and training is – and how valuable the service is to the business – they are soon on board.
What do you enjoy doing outside of work?
Taking my dogs for nice walks, and baking cakes. Jigsaws through our recent lockdowns have also been a saving grace and helped pass a few hours.
If you won the lottery, what one luxury item or experience would you buy?
A trip around the world with my husband to experience all the different scuba diving spots.
Tell us something about yourself that none of your colleagues know?
At high school I used to play the drums and was part of a small girl’s band.
Which other company or brand (inside or outside the industry) do you most admire and why?
It would have to be the Guide Dogs charity for the amazing work they do helping to make people’s lives better.
If you could invite three people to a dinner party, who would they be?
Freddie Mercury for some great music, Dawn French for a good laugh and Alex Horne for his funny Task Master challenges.
What’s the best piece of advice you’ve ever received?
‘Everything happens for a reason’.
What do you most enjoy about working in the industry?
Working alongside our partners to help deliver the highest quality service due to the training and support we offer. It’s a joy meeting new team members and training them how to pierce ears to a high standard with the Inverness system.
Last thing that made you laugh out loud?
The Big Bang Theory.