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Harrods to open outlet and invest in footfall monitoring tech to aid social distancing

Harrods

Iconic London department store, Harrods, has confirmed it will reopen on June 15, with social distancing measures in place to minimise the spread of Covid-19.

The flagship Knightsbridge store will utilise footfall monitoring technology in order to limit the number of shoppers in the building, while specific doors will be designated for entering and leaving the shop to avoid congestion.

Moreover, Harrods will debut an outlet store in Shepherd’s Bush in order to help the consumer traffic flow.

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The new concept store will effectively host Harrods’ summer sale across two floors of the Westfield shopping centre from July.

Outlet items will also be available online.

Harrods managing director, Michael Ward, says: “In the new world in which we find ourselves, the economy needs businesses willing to look at its business model and current operations and think differently to enable growth, while protecting its customers and employees.

“Our focus has been on getting our Knightsbridge store back to what it does best: serving our customers, supporting our brand partners and bringing new and exciting experiences to those who pass through our doors. The outlet allows us to enable better social distancing across a larger footprint, move towards the new season decisively and confidently, and retail in a responsible way.

“Harrods has always sought to find creative solutions and has never been afraid to take the unexpected route.”

LIFE AFTER LOCKDOWN: Harrods offers personal shopping in first phase of re-opening

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The author Stacey Hailes

Editor, Professional Jeweller

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