Visit aimed to bridge cultural divide between UK and Chinese markets.
H&T Pawnbrokers welcomed 20 peers from Hunan province, China, to its headquarters in Sutton last week in a bid to bridge the cultural divide between the two pawnbroking markets.
Welcomed by H&T chief executive officer John Nichols and regional manager Mark Harrold, the Chinese visitors were given a presentation on the UK pawnbroking industry and well as the history of the company.
The visiting pawnbrokers also shared their expertise and information about the industry and its challenges in China.
Nichols commented: “It was great to meet this group and share H&T’s experience with them; we’ve been around since 1897 and have 190 stores in the UK. They were especially interested in how we managed to build and expand our network of stores, particularly over the past few years.
"It’s fascinating to hear their experiences, and how they help people financially. We are delighted to be able to share our knowledge and expertise with them.”
Following the successful presentation the group of 20 Chinese pawnbrokers were taken on a tour of H&T Pawnbrokers’ Sutton store to see services provided in real time, including gold purchasing, personal loans, cheque cashing, pre-paid debit cards, foreign exchange and Western Union money transfers.
Nichols concluded: “It’s interesting how people across the globe are looking to find new and innovative ways to tackle financial issues.”