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Jeweller introduces digital appointments to consult clients from home

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Award-winning jewellery firm, Chupi, has introduced digital jewellery appointments to support customers while the physical retail store is closed.

Those wanting to purchase a piece of Chupi jewellery online will now be able to book a digital consultation with one of the company’s team of experts.

This service will be free for customers to access from anywhere in the world, and has been designed to reflect the in-store experience as much as possible.

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Chupi has made the transition from physical to digital services as easy as possible for customers.

Jewellery consultants are now available to all via video to take shoppers through the collections; whether it’s an heirloom ring, engagement ring, wedding band, or a piece to mark a special moment.

To implement this new initiative, the team are using WhatsApp video to connect with consumers from the comfort of their home.

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Are you doing anything to enhance your online business while the stores are closed? If so, let our editor Stacey Hailes know at stacey.hailes@itppromedial.com.

Tags : Chupicoronavirus
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The author Stacey Hailes

Editor, Professional Jeweller

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