Department store John Lewis has revealed it will make another 1,500 job cuts before April of next year, this time to its head office.

This is not the first round of job losses for the retailer since lockdown began in March, after nearly 1,400 staff were cut earlier in the year.

The John Lewis Partnership revealed it is looking to make its head office team “flexible”, and the business as a whole “leaner, simpler and faster”, in response to the ever more difficult economic situation.


The jobs cuts come the day before England goes into its second lockdown – the same day as Marks & Spencer revealed its first losses in 94 years and Lloyds Bank announced over 1,000 redundancies.

The partnership’s executive director of finance, Patrick Lewis, was also revealed to have stepped down from his role after 26 years at the company.

He will be succeeded by Bérangère Michel, current executive director of customer service.

On the change at leadership level, Sharon White, chairman of the John Lewis Partnership, said: “Our Partnership Plan sets a course to create a thriving and sustainable business for the future. To achieve this we must be agile and able to adapt quickly to the changing needs of our customers.

“Losing Partners is incredibly hard as an employee-owned business. Wherever possible, we will seek to find new roles in the partnership and we’ll provide the best support and retraining opportunities for partners who leave us.

“It has been a privilege and pleasure to work with Patrick. He is the best of the partnership and personifies our purpose and our values.

“His determined drive to build the financial strength of the business has granted us opportunity to emerge stronger from the Covid crisis.

“Patrick told me a while ago of his wish to leave the partnership to seek new opportunities. I’m very grateful to him for agreeing to stay until we’d been able to identify a successor.

“I am delighted that Bérangère has agreed to succeed Patrick as executive director for finance.

“Bérangère brings 20 years of leadership experience in finance, including three years as finance director for John Lewis.

“She is passionate about the partnership, and what it means to be a partner, and will do a brilliant job.”