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MARKET MOVERS: Cathie Osborne, managing director, Hatton and Spencer

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Cathie Osborne is a breath of fresh air in this industry. Not only does she run a business that fills a gap in the market, and does so in style, her positive and passionate personality is contagious!

Osborne is an innovator through and through. She’s always coming up with new ideas to boost her own business and the wider trade’s.

She cares about her clients and goes the extra mile to ensure they are getting exactly what they need.

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As the founder of Hatton and Spencer, Osborne has reinvented the jewellery packaging supply chain in the UK — delivering pioneering, great value, high-quality product.

As a company, Hatton and Spencer takes a fresh approach and look at the latest trend-led forecasts to guarantee packaging that enhances and aligns with each client’s brand —understanding the need for retailers, suppliers and designers to reinvent, add value and keep competitive in today’s retail climate.

Throughout 2019 Hatton and Spencer has demonstrated and built on the solid foundation of customer-centric values.

A big achievement for the business last year was securing a partnership with CH.Dahlinger, one of the largest jewellery packaging companies in the world. Together, this year, the companies responded to demand by launching the UK’s most sustainable packaging offer.

Osborne invests in understanding the global industry and responds rapidly to new trends and demands.

 

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The author Stacey Hailes

Editor, Professional Jeweller

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