Professional Jeweller is delighted to announce Mappin & Webb is the winner of the Multiple Luxury Jewellery Retailer of the Year accolade.

This category, sponsored by River Mounts, was for jewellers with more than five stores, excelling in the sales of fine jewellery products.

Mappin & Webb has been one of many success stories for the Watches of Switzerland Group of the last 12 months.


The luxury jewellery retail business has enjoyed high single digital growth during the last financial year, with a host of newness expected to see sales soar even higher throughout 2019.

As a heritage brand, Mappin & Webb has a unique USP that keeps loyal consumers coming back for more, while an investment in the rebrand of the business in 2016 has made sure the British company doesn’t stay in the past.

In fact, the jeweller would attribute the rebrand to a boost in business, with the last three years being strong for this arm of Watches of Switzerland.

Looking ahead, the jeweller tells Professional Jeweller that the focus will remain on investing in store refurbishments and staff, as well as the introduction of limited edition pieces and bespoke products.

See a list of the other category winners here