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REVEALED: What procedures and protocols have the industry’s leaders implemented?

17 First look at a jewellery shopping experience as stores reopen

Since the government released guidelines for non-essential retailers, Professional Jeweller has been connecting with jewellers to find out what they have planned for trading post-lockdown.

While the overriding theme is that all jewellers – big or small – will be making changes to adhere to social distancing measures and reduce the risk of spreading the virus, there’s a variety of techniques being used to manage this.

Some jewellers, including award-winning Berry’s, will be trading on reduced days and hours, while others, such as Laings, will be operating on an appointment-only basis to help reduce the numbers in store.

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The majority will be returning to the high street with skeleton staff, with those who do return to work being expected to take on new roles such as meeting and greeting customers at the door to explain new procedures and protocols.

Discover what the industry’s leading multiples and independent have planned as they gear up for a return to England’s high street next week:

Berry’s drops Sunday trading for initial return to the high street

F Hinds and Chapelle reveal plans for reopening stores

Laings set to open with appointment-only system

Beaverbrooks unveils comprehensive plan for safely reopening its 70 stores

Signet publishes protocols for its surviving UK stores

Jeremy France Jewellers is reviewing every desk space, workshop bench and process in preparation for a return to work

EC One braces for consumers to boycott the capital post Covid-19

Fabulous Jewellers reveals plans to implement social distancing measures and continue momentum online

Jacobs the Jewellers on the importance of balancing the customer experience with staff protection

John Pass Jewellers is using podcasts to communicate changes to staff

Luxury jeweller Lumbers undertakes shop re-fit ahead of re-opening

Independent jeweller Steffans invests £200K in store revamp ahead of re-opening

 

Photo credit: Beaverbrooks

Tags : life after lockdown
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The author Stacey Hailes

Editor, Professional Jeweller

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