River Mounts specialises in diamond-set ring mounts and works from a Birmingham Jewellery Quarter headquarters, as well as facilities in both Antwerp and London.
It is well renowned as a company that supports its clients, no matter what.
The business would not have been able to maintain this reputation without the work of its accounts team, including accounts manager Martin Horton.
The company’s Yvette Kempson calls him “the most enthusiastic person I have ever met when it comes to process and system improvements”, and says Martin is always the first to volunteer his expertise and experience on any IT project and also gives honest feedback and system improvements that benefit River Mounts’ clients no end.
“Martin is pushing the technical limits and is an advocate and supporter for changes to improve the lives of his customers,” adds Yvette, concluding, “I have no doubt with his positivity, enthusiasm and customer focus Martin will achieve great things.”