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Omnichannel expert urges jewellery retailers to embrace click and collect

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Jewellery retailers should embrace click and collect and/or click and reserve to drive footfall and build customer relationships. In jewellery retail, the customer experience of...

Retailers warned to ignore click and collect at their peril

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Click and Collect services could hold the key to making the high street a more attractive shopping channel, according to a new survey of...

Jewellery retailers profit from UK’s smartphone addiction

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The UK is becoming a nation of smartphone shoppers, with more consumers from the UK opting to hit the January sales on mobile devices...

Messika opens pop-up store in Selfridges

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Parisian jewellery house, Messika, has opened a pop-up store in the ground floor Wonder Room at Selfridges, London. Open for six months, Valerie Messika invites...

Chopard relaunches UK website with online sales

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Chopard relaunched its UK website yesterday as a fully transactional ecommerce platform, allowing visitors to purchase its jewellery and watches online. The UK is the...

Click & Collect to grow by 20% per year says IMRG

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Click & collect services will continue to increase in popularity at a growth rate of 20% per year, according to a new report from...

Selfridges launches Chopard click-and-collect tool

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More than 300 items will be available to shop online, up to £10,150.Luxury jeweller Chopard has today launched a click-and-collect service for jewellery and...

Jewellers must combine online and offline worlds

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Manny Abraham explains why shops always bring customer satisfaction.By Manny Abraham Before the introduction of secure payments, shopping online was seen as a risky process...

Click and Collect to hit GBP3bn festive high

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Experts predict 40% uplift in C&C sales over Christmas period.The face of Britain’s high streets will be drastically altered by the rising popularity of...

E-tailers failing customers with poor delivery

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Consumer omni-channel expectations not met according to report. Research by software company OrderDynamic and Opinion Matters argues online retailers are disappointing customers with poor...
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