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Omnichannel expert urges jewellery retailers to embrace click and collect

Jewellery retailers should embrace click and collect and/or click and reserve to drive footfall and build customer relationships. In jewellery retail, the customer experience of...

Retailers warned to ignore click and collect at their peril

Click and Collect services could hold the key to making the high street a more attractive shopping channel, according to a new survey of...

Jewellery retailers profit from UK’s smartphone addiction

The UK is becoming a nation of smartphone shoppers, with more consumers from the UK opting to hit the January sales on mobile devices...

Messika opens pop-up store in Selfridges

Parisian jewellery house, Messika, has opened a pop-up store in the ground floor Wonder Room at Selfridges, London. Open for six months, Valerie Messika invites...

Chopard relaunches UK website with online sales

Chopard relaunched its UK website yesterday as a fully transactional ecommerce platform, allowing visitors to purchase its jewellery and watches online. The UK is the...

Click & Collect to grow by 20% per year says IMRG

Click & collect services will continue to increase in popularity at a growth rate of 20% per year, according to a new report from...

Selfridges launches Chopard click-and-collect tool

More than 300 items will be available to shop online, up to £10,150.Luxury jeweller Chopard has today launched a click-and-collect service for jewellery and...

Jewellers must combine online and offline worlds

Manny Abraham explains why shops always bring customer satisfaction.By Manny Abraham Before the introduction of secure payments, shopping online was seen as a risky process...

Click and Collect to hit GBP3bn festive high

Experts predict 40% uplift in C&C sales over Christmas period.The face of Britain’s high streets will be drastically altered by the rising popularity of...

E-tailers failing customers with poor delivery

Consumer omni-channel expectations not met according to report. Research by software company OrderDynamic and Opinion Matters argues online retailers are disappointing customers with poor...