Tag Archives: consumers

Unhelpful websites pose substantial threat to businesses, warns retail report

Unhelpful websites pose substantial threat to businesses, warns retail report

Retailers could be losing business as a result of unhelpful websites, new market research has revealed. The survey of 1,000 shoppers, conducted by full service e-commerce agency, PushON, found that 49% of people would be more inclined to spend larger amounts online if websites included features and tools that could be used to gather information

New report highlights key reasons consumers shop online

A new study has uncovered the reasons why British consumers shop on digital platforms. New figures from the Office of National Statistics (ONS) as per the report, ‘Retail sales, Great Britain: January 2018’, depicts a constant rise for online weekly sales from January 2015 to January 2018. Following on from this study, British Online Marketplace

Jewellers in retail parks hit by quickening decline in footfall

Jewellery outlets at retail parks are experiencing an accelerating decline in footfall whilst the high-street sees marginal growth. A new report has shown that footfall was down 1.6% in February compared to a 2.5% increase last year. Meanwhile, high-street footfall rose 0.1% last month compared to 2016’s 3% decline. The report, from Springboard UK found

January retail footfall improves on Christmas shopping period

UK retail footfall has shown signs of recovery after bouncing back in January. Non-food footfall fell by 1.4% compared to January last year, a significant improvement from its fall of 9.3% in December 2016, according the Retail Traffic Index (RTI), published by Ipsos Retail Performance. Store footfall was 1.2% higher in the first week of

Desktops still well ahead of mobiles when it comes to online retailing

The majority of UK consumers still use computers to shop online, despite an increase in people using mobile devices to make their purchases, a new survey has revealed. The survey, carried out by Pitney Bowes, an American provider of global eCommerce solutions, showed that nearly three quarters (69%) of shoppers use a computer to complete their purchases, compared

Consumers plan lifestyle upgrades and big buys for 2016

Consumers are starting 2016 with a spring in their step, with new research from Barclaycard revealing continued confidence in their own financial health. The latest research, which takes an in-depth look at the country’s spending patterns and confidence levels, found that 71% feel optimistic about their household finances when thinking ahead to the next three

Footfall declines in December as consumers favour online

Footfall declined throughout December as consumers favoured online shopping. According to the British Retail Consortium (BRC) Springboard Footfall and Vacancies Monitor footfall was down 2.2% in December compared to the same period last year. This was marginally lower than the 2.1% decline in November, under performing the three-month average rate of -1.6%. High street and

CMJ launches new consumer-facing website

The Company of Master Jewellers launched a new website this week that focuses on promoting CMJ retailers and brands to jewellery customers across the UK and Ireland. The new site includes a facility for consumers to search for their nearest Master Jeweller by postcode and contains page profiles of all CMJ retail members and brands.

OPINION: Sue Benson shares 2016 marketing tips

Sue Benson, managing director at The Market Creative, shares her top marketing tips for retailers thinking beyond the busy Christmas period. In Sue Benson’s words… The world of retail is in a period of unprecedented disruption. Rapid changes in technology combined with ever-higher consumer expectation interspersed with new trends and pressure to innovate mean a