Tag Archives: Craig Inglis

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John Lewis launches £4m smartphone app to strengthen in-store shopping experience

John Lewis launches £4m smartphone app to strengthen in-store shopping experience

John Lewis will invest £4 million in a new customer service initiative to strengthen its omni-channel experience. The department store chain will equip 8,000 sales staff with an iPhone loaded with a dedicated ‘Partner App’ designed to enable them to quickly help customers with information about products, check stock availability, and place orders. The development

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