John Lewis & Partners has announced details of a £21 million investment and refurbishment of its Peterborough shop in the
The unique week-long pop-up will include cocktail tasting, live demonstrations from designers, and daily giveaways.
customer experience
Words by Pragma With Millennials set to be the highest-spending generation globally from 2020 and Gen Z already making up
Fiona Adams, co-founder of The Know, an intelligent mystery guest service for luxury and boutique hotels, shares her best advice
Jewellers that put these tactics into practice can feel confident they are in a strong position to make the most out of shoppers willing to splash the cash online.
Research by Mintel reveals the customer experience really is more important than ever before.
A jewellery retailer across the pond has been thinking of innovative ways to engage with consumers.
Neglecting the online customer experience will leave UK jewellers struggling to compete, study warns
News of a profit slump at ASOS proves that online stores are not immune to today’s difficult retail landscape.
As we gear up for another edition of International Jewellery London, I can’t believe the time to descend on Olympia
Every month I have the privilege of visiting some of the most amazing and innovative jewellery shops in the UK.
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