Tag: customer experience
TOP TIPS: Find out how jewellers can improve the omnichannel shopping experience
Cybertill shares some advice for jewellery retailers looking to impress consumers with a seamless experience.
Cybertill backs jewellery trade with PJ Awards 2020 sponsorship
By championing great customer experiences, the retail software firm is helping jewellers take their business to the next level.
REVEALED: Jewellery industry sales agents share their stories from the road
This feature has actually been a long time coming.
Whenever the Professional Jeweller team attends an industry event, they always find it fascinating to sit...
JewelStreet pops up in Oxford with an interactive shopping experience
The unique week-long pop-up will include cocktail tasting, live demonstrations from designers, and daily giveaways.
John Lewis injects millions into Peterborough store
John Lewis & Partners has announced details of a £21 million investment and refurbishment of its Peterborough shop in the Queensgate shopping centre, due...
TOP TEN: Find out how jewellery retailers can build relationships with millennials and Gen...
Words by Pragma
With Millennials set to be the highest-spending generation globally from 2020 and Gen Z already making up 35% of the world population,...
TOP FIVE: Hot tips for jewellers looking to achieve award-winning hospitality
Fiona Adams, co-founder of The Know, an intelligent mystery guest service for luxury and boutique hotels, shares her best advice for award-winning hospitality.
The Know...
TOP TIPS: Expert advice for jewellers looking to enhance the online customer experience
Jewellers that put these tactics into practice can feel confident they are in a strong position to make the most out of shoppers willing to splash the cash online.
Editor’s View: New stats on Amazon don’t have to spell bad news for jewellers
Research by Mintel reveals the customer experience really is more important than ever before.
US jeweller hires couple to visit six destinations in search of the perfect proposal...
A jewellery retailer across the pond has been thinking of innovative ways to engage with consumers.