Key jewellery industry players discuss how the trade can build loyalty with customers in today’s challenging retail climate.
The tricks to making sure you see a sale through at every touchpoint with clear communication and care
Customer service
Fiona Adams, co-founder of The Know, an intelligent mystery guest service for luxury and boutique hotels, shares her best advice
Professional Jeweller celebrates industry stars with Power List launch.
Independent jewellery retailers in Bath focus on educating consumers and creating a welcoming experience to turn day visitors into loyal
Professional Jeweller is excited to announce the return of its hugely successful Shop Floor Star campaign; recognising and celebrating customer service professionals for their skills, dedication and commitment to the UK jewellery industry. Last year's
Yorkshire-based jewellers Scarborough Time Centre has added a Bransom repairs to its store. When Yorkshire’s Scarborough Time Centre opened 17
Over 70 guests arrived at the International Jewellery London Catwalk on Sunday September 6 to hear the results of Professional Jeweller’s Shop
Manny Abraham explains why shops always bring customer satisfaction.By Manny Abraham Before the introduction of secure payments, shopping online was
Mo Mohsenin on the little retail lessons that last a lifetime.By Mo Mosehnin Having worked in the luxury industry for