Customer service Archives - Professional Jeweller

TOP FIVE: Hot tips for jewellers looking to achieve award-winning hospitality

News Retail by Stacey Hailes on 2nd April 2019

Fiona Adams, co-founder of The Know, an intelligent mystery guest service for luxury and boutique hotels, shares her best advice for award-winning hospitality. The Know provides detailed, confidential and qualitative insight from real paying guests.

Who deserves special recognition in your jewellery firm?

Business News by Stacey Hailes on 4th March 2019

Professional Jeweller celebrates industry stars with Power List launch.

Bath jewellers put education and experience at the heart of customer service

News Retail by Stacey Hailes on 2nd February 2017

Independent jewellery retailers in Bath focus on educating consumers and creating a welcoming experience to turn day visitors into loyal

Professional Jeweller kicks off third annual Shop Floor Stars initiative

News Press Release Retail by Stacey Hailes on 8th June 2016

Professional Jeweller is excited to announce the return of its hugely successful Shop Floor Star campaign; recognising and celebrating customer

Scarborough Time Centre adds Bransom repairs system

Business News by Stacey Hailes on 8th October 2015

Yorkshire-based jewellers Scarborough Time Centre has added a Bransom repairs to its store. When Yorkshire’s Scarborough Time Centre opened 17

Professional Jeweller unveils Shop Floor Stars 2015 winners at IJL

International Jewellery London News Press Release Retail by Stacey Hailes on 6th September 2015

Over 70 guests arrived at the International Jewellery London Catwalk on Sunday September 6 to hear the results of Professional Jeweller’s Shop Floor Stars initiative. The 21 finalists, six special award winners and one overall winner were each

Jewellers must combine online and offline worlds

Opinion Other by Staff Writer on 28th October 2014

Manny Abraham explains why shops always bring customer satisfaction.By Manny Abraham Before the introduction of secure payments, shopping online was

Is bad customer service letting your store down?

Opinion Other by Staff Writer on 3rd July 2014

Mo Mohsenin on the little retail lessons that last a lifetime.By Mo Mosehnin Having worked in the luxury industry for

Final day to nominate your #ShopFloorStars

Other Press Release by Staff Writer on 12th June 2014

Today is the deadline to tell us about your retail superstars.Today (June 13) is the final day to nominate your

Last chance to nominate your Shop Floor Stars

Hot 100 Other Press Release by Staff Writer on 2nd June 2014

Entries for Professional Jeweller's retail project close on June 13.Professional Jeweller’s inaugural Shop Floor Stars initiative, designed to recognise and

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