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How Dipples turned Rolex brand loss into a positive by focusing more on jewellery

The shift allowed Dipples' team to go back to what it has always done best since the business was founded in 1878

ROUNDTABLE DEBATE: How can the industry work together to combat challenges?

Professional Jeweller editor Stacey Hailes caught up with some of the country’s leading independent jewellers at the Company of Master Jewellers’ latest bi-annual trade...

Concerns rise for the future of the high street as hundreds of stores close

Nearly 650 shops and restaurants, run by a handful of major chains, have shut since the start of 2018 or are at risk of...

Independent jewellers call for suppliers to help bolster business during difficult trading conditions

Independent jewellery retailers say a stronger relationship with suppliers is key to driving growth during difficult trading conditions. Talking exclusively as a roundtable during the...

Replacing mature shop floor staff poses conundrum for jewellers

Jewellery retailers are struggling to replace older members of staff, with more millennials applying for jobs than those with life experience. During a roundtable with...

REVEALED: Why staff reluctance, generational struggles and customer engagement issues are keeping jewellers on...

There is no denying the high street is a challenging place to be doing business at the moment, but side from slow footfall and...