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EXCLUSIVE: How F Hinds’ new digital strategy saw its social media engagement jump 85%...

In 2020 the retailer added Shane Bond as new customer relationship manager and head of marketing Natasha House with the intention of boosting the company's connection to its customers

F Hinds hopes to entice customers back with new customer reward scheme

Jeweller F Hinds has introduced a new customer loyalty scheme in the hope of enticing customers back to stores post-lockdown. The 165-year-old jeweller, which boasts...

FEATURE: ‘Training never stops’ with F Hinds and BAJ

One of the topics on which PJ receives the most reader questions is staff training. What schemes are most effective? Which suppliers offer the...

F Hinds makes return to Luton mall after 27 year-hiatus

Jeweller F Hinds will open a new store in Luton later this month after a 27-year absence from the town. The jeweller first opened a...

F.Hinds teams up with BRC to promote safe shopping

Leading retailers have joined forces to launch five steps for considerate shopping.

LIFE AFTER LOCKDOWN: F Hinds and Chapelle reveal plans for reopening stores

The family-run business will reopen stores across England on June 16.

F Hinds fears for the future of retail in smaller towns

F Hinds has joined forces with more than 50 other retailers to write a letter to chancellor Sajid Javid calling for a business rates reform.

F.Hinds and Chapelle raise money for the British Heart Foundation this Valentine’s Day

This January, family jewellers F.Hinds and Chapelle are giving customers the chance to buy a piece of jewellery that will help fund vital research...

REVEALED: The jewellery industry’s retail giants unveil their biggest business feats

Leading jewellers exclusively share the success stories that made business sparkle despite challenges on the high street.

TOP TIPS: Find out how jewellers can improve the omnichannel shopping experience

Cybertill shares some advice for jewellery retailers looking to impress consumers with a seamless experience.