Tag Archives: Farfetch

“Customers have increased expectations when it comes to customer service online,” says Farfetch

“Customers have increased expectations when it comes to customer service online,” says Farfetch

As fashion platform Farfetch has joined Net-A-Porter and Mr Porter to become the latest online luxury department store to launch a service for high-end jewellery and watches, Professional Jeweller has caught up with the company’s chief commercial & sustainability officer, Giorgio Belloli, to hear all about the move… Why did you decide now was the

Farfetch becomes latest online platform to invest in high-end jewellery

Fashion platform Farfetch has joined Net-A-Porter and Mr Porter to become the latest online luxury department store to launch a service for high-end jewellery and watches. The ecommerce fine jewellery marketplace site has launched today (May 9) with a smaller selection than its longer-established rivals, but a starting strong line-up with exclusive pieces from Chopard,

GUEST COLUMN: How will ethics drive consumer engagement in the jewellery industry?

In 2018, consumers are aligning themselves with brands that represent values they care about. As Positive Luxury’s Predictions Report identifies, it’s imperative that jewellery brands harness the power of those responsible practices to drive consumer engagement in order to stay ahead. According to the report, sustainability is increasingly viewed holistically to encompass interconnected issues related

Farfetch named fastest growing retailer

Online luxury fashion retailer Farfetch has been crowned the UK’s fasted growing retailer, ahead of major industry players such as ASOS, and Harrods. According to a new retail growth index from OC&C Strategy Consultants, Farfetch, which stocks jewellery designers such as Carolina Bucci, Delfina Delettrez and Rachel Entwhistle, scooped the top spot after ramping up

Monica Vinader appoints top talent to drive US expansion as international sales soar

British jewellery brand Monica Vinader has announced the appointment of its first chairman and a new commercial director as part of the company’s international expansion plans. The business, run by Monica Vinader and her sister Gabriela, has seen continuous year-on-year growth since its launch in 2008. Accounts show turnover has risen from £19.8m to £26.4m,

INSIGHT: E-tail strategies from online power players

Fine jewellery sales are booming online with new players vying for the best exclusives to win over increasingly confident shoppers. Rachael Taylor asks some of luxury e-tail’s biggest players who is buying jewellery online and just how much are they spending? THE LUXURY E-TAIL GIANT Sophie Quy, fine jewellery buyer, Net-a-Porter “Fine jewellery has grown substantially

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