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London Assay Office explains motive for cutting customer phone line

Move to online-only customer service system follows multiple trials carried out before and during the pandemic

GUEST COLUMN: Goldsmiths’ Fair is ultimate testament to British creativity, says prime warden Lynne...

Show is set to take place at Goldsmiths' Hall from 28 September until 10 October and will be a welcome return of in-person events for Goldsmiths' Company

Changes afoot at Goldsmiths’ Company Assay Office as Robert Organ’s replacement unveiled

As Will Evans steps into the role of general manager Organ will transition into the advisory position of senior hallmarking consultant to the Assay Office

Goldsmiths’ Company elects second ever female prime warden

In her year as prime warden Brindley will be looking to improve access to the company's collection and archives, as well as

INDUSTRY VIEW: All That Glitters ‘shone a light on how jewellery is made’

With the final episode of All That Glitters over and the winner now unveiled, that means one thing: it is the final edition of our...

INDUSTRY VIEW: Will All That Glitters give public ‘newfound passion’ for jewellery?

Does the show have the pulling power to get the public interested in goldsmithing and handmade jewellery, wonders Goldsmiths' Company librarian, Eleni Bide, as...

INDUSTRY VIEW: All That Glitters episode three gets down to ‘what jewellery is all...

Goldsmiths' Company librarian Eleni Bide also asks whether the show does a good enough job of explaining the industry to the casual viewer

INDUSTRY VIEW: All That Glitters’ jewellers did well to learn on the job in...

Episode two of the BBC's All That Glitters shone a light on a "frequently overlooked" jewel - the brooch, writes Goldsmiths' Company librarian Eleni...

INDUSTRY VIEW: All That Glitters’ ‘tight timeframes’ are not ‘normal’ for jewellers

The time constraints that contestants in the BBC's All That Glitters show are under are unrealistic in real-world jewellery design, writes Goldsmiths' Company librarian...

New head of Goldsmiths’ Fair eyes physical and digital event for autumn 2021

New head of fair for Goldsmiths' Company Matthew Burgess provides maternity cover for Harriet Scott and brings experience in digital engagement