Luxury jeweller promises to be with customers 'every step of the way' this year.
Jeweller appoints Stephen Paterson as a retail consultant to enhance the customer experience.
laings
Leading jewellers exclusively share the success stories that made business sparkle despite challenges on the high street.
The company has just reported on its first full financial year following the acquisition of Laing and Parkhouse.
While some stay away from the day of discounting, others have embraced it in-store and online.
With every purchase shoppers will receive a candle that will reveal whether they have received a prize.
In the run-up to the busiest shopping season of the year, Laings has launched a new website to ensure that their online customer experience is second-to-none.
Yellow and rose gold hues have been used to echo the colours of the season alongsidue marquise diamonds.
Just six months after Victoria Houghton took over from 40-year veteran Stephen Paterson as chief executive at Hamilton & Inches,
Laings has appointed Stuart McDowell as its new retail director, and has charged him with the job of driving the