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EXCLUSIVE: Jeweller in diamond advertising dispute says it never received a single customer complaint

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Ethica Diamonds insists it complied fully with Advertising Standards Authority ruling but case highlights wider issues around the marketing of online diamond products in the UK

Boodles chairman to take to the stage at upcoming NAJ Summit

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Nicholas Wainwright will share advice and stories from his more-than 50-year career in the jewellery industry

NAJ issues updated retailer and supplier safety guidance ahead of ‘freedom day’

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Its updated guidance now includes downloadable posters with and without face mask requirements, reflecting next Monday 19 July's rule change

NAJ unveils leadership changes at AGM after ‘difficult 12 months’

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The latest National Association of Jewellers (NAJ) annual general meeting (AGM) saw chair Gary Wroe take to YouTube to give an update to the...

Jewellery design scheme Bright Young Gems extends deadline for aspiring designers

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The Bright Young Gems mentoring scheme, part of International Jewellery London prior to the pandemic, has extended its deadline for applications. Now under the custody...

NAJ to host limited-attendance masterclass on reopening for jewellers ahead of 12 April

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Virtual session on best strategies for reopening retail will take place next Thursday, 8 April, and is limited to only 20 attendees

Willie Hamilton and industry peers BOTH project gearing up to get customers ‘Back on...

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Initially the main drive will be supporting independent jewellers in their efforts to try and compete online, as well as helping to support suppliers with new channels to market

New practical valuation qualification unveiled by the NAJ

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The National Association of Jewellers (NAJ) has announced the launch of a new practical valuation qualification in partnership with external awarding body Awards for...

Owners should seek jewellery valuations “at least every three years” for insurance purposes, suggests...

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David Doyle said that having handled several insurance claims remotely in lockdown, it became clear that many pieces people own risk not getting paid out in the event of an insurance claim.

NAJ steps up business support network with free one-to-one health and safety reviews

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This comes after the NAJ reported a strong increase in calls to its 'Better Business Support Service' pertaining to HR and health and safety
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