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EXCLUSIVE: Jeweller in diamond advertising dispute says it never received a single customer complaint

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Ethica Diamonds insists it complied fully with Advertising Standards Authority ruling but case highlights wider issues around the marketing of online diamond products in the UK

NAJ issues updated retailer and supplier safety guidance ahead of ‘freedom day’

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Its updated guidance now includes downloadable posters with and without face mask requirements, reflecting next Monday 19 July's rule change

NAJ unveils leadership changes at AGM after ‘difficult 12 months’

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The latest National Association of Jewellers (NAJ) annual general meeting (AGM) saw chair Gary Wroe take to YouTube to give an update to the...

Jewellery design scheme Bright Young Gems extends deadline for aspiring designers

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The Bright Young Gems mentoring scheme, part of International Jewellery London prior to the pandemic, has extended its deadline for applications. Now under the custody...

NAJ to host limited-attendance masterclass on reopening for jewellers ahead of 12 April

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Virtual session on best strategies for reopening retail will take place next Thursday, 8 April, and is limited to only 20 attendees

Owners should seek jewellery valuations “at least every three years” for insurance purposes, suggests...

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David Doyle said that having handled several insurance claims remotely in lockdown, it became clear that many pieces people own risk not getting paid out in the event of an insurance claim.

NAJ takes further steps to address equality in the jewellery industry

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The National Association of Jewellers (NAJ) has issued an update on a statement it made at the end of June regarding the death of...

WATCH: Auctioneers lead the charge as NAJ Live virtual event looks to the future

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This marked the first time that NAJ Live has been held as a digital-only event, with auctioneers featuring heavily on the roster

National Association of Jewellers details plans for AGM 2020

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The National Association of Jewellers has detailed plans for its 2020 AGM amid the coronavirus crisis.  The Association is calling on trade support to conduct...

Over half of the nation’s jewellers plan to re-open with skeleton staff

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The NAJ reveals that 54% of its members won't re-open at full capacity as its releases a preliminary guide for post-lockdown.
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