omnichannel Archives - Professional Jeweller

94% of Brits research products online before making a purchase

News Retail by Stacey Hailes on 4th April 2019

New stats reveal just how vital omnichannel retail is for jewellers looking to compete on the high street.

TOP TIPS: Expert advice for jewellers looking to enhance the online customer experience

Business News by Stacey Hailes on 14th March 2019

Jewellers that put these tactics into practice can feel confident they are in a strong position to make the most out of shoppers willing to splash the cash online.

Investment in omnichannel drives profit growth for H&T

News Retail by Stacey Hailes on 12th March 2019

The development of click-and-collect online sales and new jewellery lines supported the group's retail growth.

Editor’s View: “Younger customers will not shop in a store with no online presence”

Business News Opinion Retail by Stacey Hailes on 1st November 2018

As November is an important month for online retail, our editor looks at the need for jewellery firms to have a digital platform.

How do jewellers create a consistent brand experience in-store and online?

News Retail by Stacey Hailes on 21st September 2018

When it comes to omnichannel retail, consistency is key, but how easy is it to create a uniformed experience in-store

Half of UK shoppers believe stores need to offer a more seamless omnichannel experience

News Retail by Stacey Hailes on 26th July 2018

Over 52% of shoppers in the UK believe that retailers need to offer a more seamless experience between online and offline commerce. This was one of the key findings from a survey conducted by full

Finalists announced for PJ Awards 2018 Omnichannel Jewellery Retailer of the Year

Business News Press Release Professional Jeweller Awards by Stacey Hailes on 9th July 2018

Professional Jeweller is delighted to announce the finalists of the Omnichannel Jewellery Retailer of the Year category of the 2018 Professional Jeweller Awards.

REVEALED: Top trends driving retail in 2018

News Retail by Stacey Hailes on 11th May 2018

Professional Jeweller attended Millennial 2020, a conference on the future of retail, to hear insights from some of the biggest

EXCLUSIVE VIDEO: Top tips for optimising online opportunities after report states jewellery industry needs a “digital shake up”

News Retail Video by Stacey Hailes on 19th March 2018

Last month, a research report by retail technology firm Cybertill revealed the jewellery industry is still not taking advantage of