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GUEST COLUMN: Jewellery firms should embrace new channels to connect with clients

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Account exec for River Mounts, Sequoia Harris O’Reilly, affirms the importance of omnichannel as she reveals how new platforms have benefited the supplier.

OPINON: Cross-platform consistency is key for jewellers in 2020

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Integrating platforms will not only deliver a better customer journey but also increase revenues and cut costs, an expert reveals.

TOP TIPS: Find out how jewellers can improve the omnichannel shopping experience

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Cybertill shares some advice for jewellery retailers looking to impress consumers with a seamless experience.

Fluid omni-channel retail model is crucial in certain areas, new report reveals

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High-ticket items like jewellery mean a physical presence is still very important but retailers in rural areas need to make sure they also crack online.

94% of Brits research products online before making a purchase

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New stats reveal just how vital omnichannel retail is for jewellers looking to compete on the high street.

TOP TIPS: Expert advice for jewellers looking to enhance the online customer experience

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Jewellers that put these tactics into practice can feel confident they are in a strong position to make the most out of shoppers willing to splash the cash online.

Investment in omnichannel drives profit growth for H&T

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The development of click-and-collect online sales and new jewellery lines supported the group's retail growth.

Editor’s View: “Younger customers will not shop in a store with no online presence”

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As November is an important month for online retail, our editor looks at the need for jewellery firms to have a digital platform.

How do jewellers create a consistent brand experience in-store and online?

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When it comes to omnichannel retail, consistency is key, but how easy is it to create a uniformed experience in-store and online? Research reveals that...

Half of UK shoppers believe stores need to offer a more seamless omnichannel experience

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Over 52% of shoppers in the UK believe that retailers need to offer a more seamless experience between online and offline commerce. This was one...
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