Retailers could be losing business as a result of unhelpful websites, new market research has revealed. The survey of 1,000 shoppers, conducted by full service e-commerce agency, PushON, found that 49% of people would be more inclined to spend larger amounts online if websites included features and tools that could be used to gather information…
Consumers ‘dropping out’ from online purchases cost retailers billions
Online retailers could be losing out on a potential £18bn a year because customers are putting items in their baskets but then are not going through with the final purchase. A growing trend of online window shopping has been identified by new research from Barclaycard, which claims Brits abandon online baskets worth almost £30 a…
New report highlights key reasons consumers shop online
A new study has uncovered the reasons why British consumers shop on digital platforms. New figures from the Office of National Statistics (ONS) as per the report, ‘Retail sales, Great Britain: January 2018’, depicts a constant rise for online weekly sales from January 2015 to January 2018. Following on from this study, British Online Marketplace…
Online sales growth forecast falls to single-digit for first time
Online retailers in the UK can expect a rough 12 months as 2017’s figures have revealed a slow down in the rate of growth. While online sales figures achieved 12.1% on average year-on-year growth in 2017, this falls two percentage points lower than IMRG Capgemini e-Retail Sales Index’s forecast and almost four percentage points behind…
Image searching technology arrives at ASOS
Online retail giant ASOS has launched a visual search tool which allows consumers to find desired products by uploading photos. Consumers have long being using images as a point of reference when it comes to buying new clothes and accessories, and now ASOS has launched a tool which allows shoppers to search its app by uploading a…
Mobile retail sales soar 101% in March
Retail sales via smartphones soared by a massive 101% in March, according to the latest IMRG Capgemini eRetail Sales Index. The report shows that the divergence between tablet and smartphone sales continued this year, with sales via former growing just 6% on the same period last year. In Q1, smartphone usage grew almost nine times…
UK lagging behind in online international sales
New research from online payment service PayPal reveals that just over half of the UK’s online small businesses are selling to customers abroad. The survey found that only 56% of British online businesses sell abroad, despite extraordinary demand for UK goods. Business owners are said to be deterred by the high cost of shipping goods…
Historic jewellery store defeated by online shopping
Online shopping has forced one of the oldest luxury jewellers in Tunbridge Wells High Street to shut down. Payne and Son Ltd, which originally started as Payne & Son (Silversmiths) in Kent in 1790 and then opened an outlet in the town 146 years ago, has had to close its doors for goods due the…
Wet weather causes small shops sales to sink
A dramatic reversal of fortunes brought to an end an eighteen month run of turnover growth for small shops in the last three months of 2015, according to the British Independent Retailers Association (bira). While local conditions varied across the country, unseasonally warm and wet weather, falling footfall, falling prices, deeper discounting in sales and…
UK the world’s third most popular destination for online shoppers
The UK is the world’s third most popular shopping destination for international online shoppers, according to new research from PayPal. PayPal’s research found an estimated 86.4 million of those from the 29 countries surveyed bought from the UK in the last 12 months, with people stating they were attracted by the variety, quality and authenticity…
