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One-off January grants up to £9k announced for Scottish retail sector

A significant top-up to the grant support available for retail, hospitality and leisure businesses across Scotland closed by level 4 restrictions will be paid...

INSIGHT: Why you should never get customer experience and customer service confused

The tricks to making sure you see a sale through at every touchpoint with clear communication and care

ChloBo refreshes Core Collection with 50 new additions

ChloBo has refreshed its Core Collections, with 50 new pieces added. The stacking brand has launched new designs, predicting that ‘sales will soar’ for both...

British retail survival still ‘hangs in the balance,’ says BRC chief exec

Helen Dickinson warned that some retailers haven’t been able to pay their rent for the lockdown period, with numbers of job losses and shop closures are rising

Retaissance online marketplace launches today with news of first ‘meet the buyer’ live event

Digital marketplace Retaissance, which is aiming to "bring brands and buyers together", is launching today. The platform is a marketplace for jewellery, fashion and more....

Gem supplier permits retailers to use online selector tool for free

The tool allows customers to select a Just Diamonds diamond or gem to go with the jewellery they are purchasing from the retailer.

Consumers spend holiday cash on jewellery as retailers experience ‘mini Christmas’ on the high...

Consumers are choosing to invest in jewellery pieces to mark celebrations that have been postponed due to coronavirus, with retailers experiencing a ‘mini Christmas’...

Organisers of Jewellery & Gem World reshuffle dates for November to create ‘more compact...

Informa Markets – Jewellery is rescheduling Jewellery & Gem World Hong Kong (JGW), for 9 – 13 September and combining two shows into one...

John Lewis shutters eight stores as virus accelerates its move towards online

John Lewis said today that it will not reopen eight of its stores in the UK in a bid to secure its long-term future. Approximately...

UK retailers are failing to future-proof their businesses, new research reveals

A survey of 100 top UK retailers found that as many as 35% did not have a strategy in place for dealing with the rise of digital technology and changing consumer habits.