staff training Archives - Professional Jeweller

IN DEPTH: Why a well-equipped workforce is key to survival on the high street

Features News Retail by Stacey Hailes on 19th June 2018

Retail is hard across the board at the moment with footfall constantly slowing down and bricks and mortar businesses losing out to online sales. In the luxury industry, jewellers are no longer competing with others

TOP FIVE: Tips from brands and retailers on training shop floor staff

News Retail by Stacey Hailes on 8th June 2018

Staff training is absolutely vital, especially today when stores have to give consumers a reason to shop in store rather

TOP TIPS: Jo Henderson of JHJ Consultancy on training staff in the jewellery industry

Other by Stacey Hailes on 25th May 2018

Jo Henderson, founder of JHJ Consultancy, talks to Professional Jeweller about common problems jewellery retailers are facing when it comes

Brands and retailers reveal training secrets to make staff shine

Features by Joe Peskett on 26th April 2017

Regardless of how fine, fashionable or desirable a business’ jewellery is, if consumers are not provided with flawless information or

Lunn’s staff boosted by new retail qualifications

Other Retail by Staff Writer on 19th September 2013

Irish jeweller teams with exam board OCR for Retail Knowledge program.Staff at Lunn's in Northern Ireland have been busy swotting

How much is the industry investing in people?

Jewellery Opinion Other Retail by Staff Writer on 21st January 2013

Jewellery businesses cannot thrive without staff training.Investing in people is a phrase we’re all familiar with, but how much is the UK jewellery industry investing in its people? The jewellery business is by nature a

People power: Training staff to fight crime

Features Jewellery Other by Staff Writer on 10th January 2013

Feedback from the NAG's first crime training session.Crime is as relevant an issue to those working in a jewellery store

People power: Jewellery staff training

Features Jewellery Other Retail by Staff Writer on 8th January 2013

Find out the latest options and schools ready to upgrade your staff.Well trained staff are an essential tool when every

Don’t cut staff training in tough times

Jewellery Opinion Other by Staff Writer on 19th October 2012

Your staff are your key to survival, says Avril Plant.By Avril Plant In tough economic times such as the present,

EQC launch luxury retail staff training centre

Other by Staff Writer on 12th April 2012

Programme aims to prepare workers for luxury product sector.The European Quality Circle (EQC), an organisation that works to increase sales,

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