The Diamond Store Archives - Professional Jeweller

TOP TIPS: How British-based online jewellers can get ready for Brexit

News Opinion Retail Retail by Stacey Hailes on 31st May 2019

The Diamond Store chief exec looks at what industry professionals can do to minimise disruption.

OPINION: Buying journey mapping helps alleviate customers’ pain points

News Retail by Stacey Hailes on 1st May 2019

By Gary Ingram, TheDiamondStore.co.uk Today’s online jewellery shoppers have high expectations. They look for easy web navigation, high-quality products, accurate

GUEST COLUMN: GDPR one year on… what’s been the impact for online jewellers?

News Retail by Stacey Hailes on 2nd April 2019

Words by Gary Ingram, TheDiamondStore.co.uk We all remember the hype running up to May 2018, when the GDPR came to

REVEALED: How has business been this year for the jewellery industry’s online retail giants?

Business Features News Retail by Stacey Hailes on 6th December 2018

Professional Jeweller catches up with the trade's digital-first power players to discuss buying trends and new innovations.

REACH LIST 2018: Top five specialist e-tailers

In Depth News Reach List Retail by Stacey Hailes on 20th November 2018

A strategy in place to drive sales through social has seen this winner blow the online-only jewellery retail market.

OPINION: It’s time to commit to age diversity

Jewellery Opinion Retail by Stacey Hailes on 7th September 2018

Guest column by Gary Ingram, chief executive officer, TheDiamondStore.co.uk I began this series of opinion articles in May with a conversation about age, so it feels appropriate to end the run on the same topic this

OPINION: The most creative storytellers own the online jewellery retail world

News Opinion Retail Retail by Stacey Hailes on 1st August 2018

Guest column by Gary Ingram, chief executive officer, TheDiamondStore.co.uk Storytelling is an ancient art. Great stories captivate our attention, make us

OPINION: Seven habits of a successful online jewellery retailer

News Opinion Retail Retail by Stacey Hailes on 2nd July 2018

Guest column by The Diamond Store chief executive officer, Gary Ingram The job of online jewellery retailers has never been

GUEST COLUMN: ‘Men buy, women shop’ – how does this old adage translate online?

News Opinion Retail Retail by Stacey Hailes on 6th June 2018

Words by Gary Ingram, chief executive officer, The Diamond Store In e-commerce, giving your customers an efficient online shopping experience is

GUEST COLUMN: Marketing jewellery to millenials as a 50+-year-old CEO

News Opinion Retail Retail by Stacey Hailes on 1st May 2018

Words by Gary Ingram, chief executive officer, The Diamond Store Marketing to millennials is confusing. A headline in the Guardian in

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