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REACH LIST 2019: Top five specialist e-tailers

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Watch Shop stays top in the specialist e-tailers category, with 48% of traffic coming from the United Kingdom alone. Unsurprisingly, the majority of traffic comes...

OPINION: Personalisation is essential for 2019 Christmas readiness

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The Diamond Store CEO reveals why the key to unlocking personalisation is data.

GUEST COLUMN: Three problems buyer personas can resolve in jewellery retail

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The Diamond Store CEO reveals how building buyer personas can help bolster business.

GUEST COLUMN: The hybrid consumer: a new opportunity for jewellers in 2020?

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Words by Gary Ingram, CEO, TheDiamondStore.co.uk It’s only July, but jewellery retailers already have their sights on Christmas and the year beyond. On that note, I...

TOP TIPS: How British-based online jewellers can get ready for Brexit

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The Diamond Store chief exec looks at what industry professionals can do to minimise disruption.

OPINION: Buying journey mapping helps alleviate customers’ pain points

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By Gary Ingram, TheDiamondStore.co.uk Today’s online jewellery shoppers have high expectations. They look for easy web navigation, high-quality products, accurate sales information and great prices....

GUEST COLUMN: GDPR one year on… what’s been the impact for online jewellers?

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Words by Gary Ingram, TheDiamondStore.co.uk We all remember the hype running up to May 2018, when the GDPR came to force. But what has been...

REVEALED: How has business been this year for the jewellery industry’s online retail giants?

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Professional Jeweller catches up with the trade's digital-first power players to discuss buying trends and new innovations.

REACH LIST 2018: Top five specialist e-tailers

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A strategy in place to drive sales through social has seen this winner blow the online-only jewellery retail market.

OPINION: It’s time to commit to age diversity

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Guest column by Gary Ingram, chief executive officer, TheDiamondStore.co.uk I began this series of opinion articles in May with a conversation about age, so it feels...
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