Tanishq ranking by HRW – very weak
Tanishq is an Indian jewelry company with over 200 stores in India. The company had revenue of $1.7 billion in 2015-16. It is part of Titan Company, a luxury goods company that is a joint venture between the Indian multinational Tata Group and the Tamil Nadu Industrial Development Corporation.
Tanishq did not respond in writing to Human Rights Watch’s request for information, but met with Human Rights Watch staff by conference call.
Tanishq publishes little information on human rights due diligence in its supply chain. From the information provided by Tanishq to Human Rights Watch, Human Rights Watch considers the company’s overall human rights due diligence process to be very weak, with no evidence of steps towards responsible sourcing.
Supply chain policy: Tanishq is covered by Titan’s overall corporate social responsibility policy. The policy is vague and focuses on the company’s outside philanthropic initiatives—such as programs for girls’ education—rather than the company’s policies or practices in relation to its own operations. It does not mention human rights or responsible sourcing.
Chain of custody: Tanishq does not have full chain of custody for its gold and diamonds. The company seems to rely on the reputation of its suppliers, and sources a large portion of its gold from well-known international banks. In addition, it sources some gold from refiners and customers who wish to recycle gold. For diamonds, Tanishq says it seeks to ensure its diamonds are in compliance with the Kimberley Process. The company’s website states that “we only source our diamonds from known, trusted and certified suppliers.”
Assessment of human rights risks: Tanishq has identified child labor in Indian manufacturing as a potential risk for its operations. However, the company does not appear to carry out its own assessment of human rights risks in its international supply chain. According to its chief executive officer, “We had hoped for automatic assurances” from their international suppliers. However, he said that the company is willing to explore human rights issues in the global supply chain further.
Response to human rights risks: In the past, Tanishq has dealt with the issue of child labor in jewelry manufacturing in India. According to a 2014 Titan report to UN Global Compact, a UN network on corporate responsibility, “[a]ll supply contracts through the entire supply chain include a clause that clearly expresses that the Company shall take serious note if the contractor in any way employs child labor directly or indirectly.” However, Titan was expelled from the UN Global Compact in July 2016 for failure to report progress.
Third-party verification: The company has not had audits to verify compliance with standards on responsible sourcing or mining. It is not a member of the RJC.
Report annually: Tanishq does not report publicly on its human rights due diligence.
Publish suppliers: Tanishq does not publish the names of its suppliers but shared the names of two suppliers—a well-known bank and a company refining gold that is a side product from copper mining—with Human Rights Watch on a confidential basis.
Support for artisanal and small-scale mining: Tanishq does not participate in a dedicated program to source from artisanal and small-scale mines or support initiatives for responsible small-scale mining.