Tag Archives: staff

Almost 250 retail staff are victims of violent assaults every single day, report reveals

An uptick in the amount of abuse retail staff are facing could damage business and take a toll on employees, an industry report has revealed. OnBuy.com, a UK-based online retail marketplace, has published its annual Independent Retail Report and revealed that in 2017 there were 1,433 incidents of assaults and threats per 1,000 wholesale and

Replacing mature shop floor staff poses conundrum for jewellers

Jewellery retailers are struggling to replace older members of staff, with more millennials applying for jobs than those with life experience. During a roundtable with leading independent jewellers from around the UK, jewellers revealed that while they absolutely want the younger generation working in their stores as they really value their millennial employees, when mature

NAJ opens Jet Business Network Congress to non-members

The National Association of Jewellers has opened up its Jet Network Congress to non-members for the first time this year. The 2017 Jet Business Network Congress will look at how to unlock the value of your staff. This year six key speakers have been handpacked by the Association to share their experiences and methodologies. Including

Brands and retailers reveal training secrets to make staff shine

Regardless of how fine, fashionable or desirable a business’ jewellery is, if consumers are not provided with flawless information or do not receive premier service, the business will fall short of its full potential. This is a widely accepted notion in the jewellery sector and as such most retailers have steps in place to ensure

Signet chairman commits to equal opportunities

A chairman of the Signet jewellery group has reaffirmed the company’s commitment to equal opportunity in the workplace. Todd Stitzer of Signet, which owns H Samuel and Ernest Jones, stated that the company has achieved a better than benchmark female representation in key positions. He also announced that the company will take additional steps in

Chance of promotion most likely reason jewellery professionals would jump ship

Professionals working in the UK jewellery sector have indicated that the prospect of attaining better promotion and career opportunities elsewhere is the number one reason they’d quit their current role. Asked which factor would most encourage them to join a new company (aside from salary reasons), some 52% of respondents to the Professional Jeweller Job